Membership Agreement

Premium Subscription Terms & Conditions

Last updated: October 26, 2025

Welcome to LovelyKey Premium! This Membership Agreement ("Agreement") governs your subscription to LovelyKey Premium features via auto-renewable subscription through the Apple App Store or Google Play Store. By subscribing, you agree to these terms in addition to our Terms of Use and Privacy Policy.

1. Subscription Plans & Pricing

LovelyKey offers the following auto-renewable subscription options:

Weekly Plan

Popular
  • Billing cycle: Every 7 days
  • Price: As displayed in the app (varies by region)
  • Perfect for trying out premium features

Monthly Plan

Great Value
  • Billing cycle: Every 30 days
  • Price: As displayed in the app (varies by region)
  • Best for regular users

Annual Plan

Best Deal
  • Billing cycle: Every 365 days
  • Price: As displayed in the app (varies by region)
  • Maximum savings with yearly commitment

Note: Prices are set by Apple/Google and may vary by country, currency, and promotional offers. The exact price will be shown in the app before you confirm your subscription.

2. Premium Features & Benefits

LovelyKey Premium membership includes:

Unlimited AI Replies: Generate unlimited AI-powered message suggestions

All Conversation Tones: Access all tone options (Friendly, Flirty, Professional, Casual, Confident, etc.)

Advanced Personalization: Customize AI responses to match your unique style

Priority Support: Get faster response times from our support team

Early Access: Be the first to try new features and improvements

Ad-Free Experience: Enjoy LovelyKey without any advertisements

Premium Themes: Unlock exclusive keyboard themes and customizations

3. Free Trial Period

New users may be eligible for a free trial period (typically 3 days or as specified in the app). During the trial:

  • You have full access to all Premium features
  • You will not be charged during the trial period
  • You can cancel anytime before the trial ends to avoid charges
  • If you don't cancel before the trial ends, your subscription will automatically begin and you'll be charged

⚠️ Important: To avoid being charged, you must cancel at least 24 hours before the free trial period ends.

4. Auto-Renewal & Billing

How Auto-Renewal Works:

  • Automatic Renewal: Your subscription automatically renews at the end of each billing cycle unless you cancel
  • Renewal Timing: You'll be charged within 24 hours before the current period ends
  • Payment Method: Charges are made through your Apple ID or Google Play account
  • Price Changes: If prices change, you'll be notified at least 30 days in advance
  • Failed Payment: If payment fails, your subscription may be suspended until payment is successful

Renewal Reminder: You'll receive a notification before your subscription renews, giving you time to cancel if desired.

5. Cancellation & Refunds

How to Cancel Your Subscription

You can cancel your subscription at any time through your device settings:

For iOS Users:

  1. Open Settings on your iPhone or iPad
  2. Tap your name at the top
  3. Tap "Subscriptions"
  4. Select "LovelyKey"
  5. Tap "Cancel Subscription"

For Android Users:

  1. Open Google Play Store
  2. Tap Menu → Subscriptions
  3. Select "LovelyKey"
  4. Tap "Cancel Subscription"

Cancellation Terms

  • Cancellation takes effect at the end of your current billing period
  • You'll continue to have access to Premium features until the period ends
  • No partial refunds for unused time in the current billing period
  • You can re-subscribe at any time

Refund Policy

All payments are processed through Apple App Store or Google Play Store. Refund policies are subject to their respective terms:

  • Apple: Request refunds through reportaproblem.apple.com
  • Google: Refunds may be available within 48 hours of purchase through Google Play support
  • Refunds are generally not available after 48 hours unless required by law
  • Contact us at julovings@gmail.com if you have issues

6. Privacy & Data Protection

Your privacy is important to us. When you subscribe to LovelyKey Premium:

  • We collect minimal subscription information necessary to provide the service
  • Payment information is handled securely by Apple/Google - we never see your credit card details
  • Your subscription status is stored to manage access to Premium features
  • We do not sell your personal information to third parties
  • All data is encrypted and stored securely

For complete details, please review our Privacy Policy.

7. Service Changes & Modifications

We reserve the right to:

  • Modify, add, or remove Premium features with reasonable notice
  • Change subscription prices (you'll be notified at least 30 days in advance)
  • Update the terms of this Agreement (material changes require your consent)
  • Discontinue the service with 90 days notice and pro-rated refunds

We'll notify you of significant changes through:

  • In-app notifications
  • Email to your registered address
  • Updates to this page with a new "Last Updated" date

8. Account Suspension & Termination

We may suspend or terminate your Premium membership if:

  • You violate our Terms of Use
  • You engage in fraudulent activity or payment disputes
  • You abuse the service or attempt to exploit features
  • You share your account with others (subscriptions are personal and non-transferable)
  • Required by law or legal process

Note: If your membership is terminated for violation of terms, you will not receive a refund for any unused portion of your subscription.

9. Apple & Google Terms

This subscription is processed through and subject to:

Apple and Google are third-party beneficiaries of this Agreement and have the right to enforce these terms.

10. International Subscriptions

LovelyKey Premium is available in multiple countries and regions:

  • Prices are displayed in your local currency
  • Pricing may vary by country due to currency exchange rates and local taxes
  • Some features may vary by region due to legal or technical requirements
  • Subscriptions purchased in one country cannot be transferred to another

11. Governing Law & Disputes

This Agreement is governed by the laws of the State of California, USA, without regard to its conflict of law provisions.

Any disputes arising from this Agreement shall be resolved through:

  1. Good faith negotiation between you and LovelyKey
  2. If unresolved, binding arbitration in San Francisco, California under AAA rules
  3. Consumers in certain jurisdictions (EU, UK, etc.) retain mandatory local legal rights

12. Contact Us

If you have questions about your LovelyKey Premium subscription, please contact us:

We typically respond within 24-48 hours on business days.

Agreement Acceptance

By subscribing to LovelyKey Premium, you acknowledge that you have read, understood, and agree to be bound by this Membership Agreement, our Terms of Use, and Privacy Policy.